Frequently Asked Questions

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Product Management

File Upload

Order Processing

Email Settings

Billing & Plans

How to create a digital product?

What file formats are supported?

How to set download limits?

What is the file size limit?

What to do if upload fails?

How long does order synchronization take?

How to resend download links?

What to do if buyers cannot download?

How to customize email templates?

How to upgrade plan?

Plan limitations explained